OUR PEOPLE

With almost twenty years of experience working in the independent education sector, Palmer & Howells has the right formula to establish a successful and long term partnership with you. We strive to meet your needs on a daily basis through a simply structured but effective management system.

“Team development along with individual training plans, play a major part in the overall approach to continuous improvement and an open style of management”

“Team development along with individual training plans, play a major part in the overall approach to continuous improvement and an open style of management”

We will always work closely with you to maintain good quality, wholesome, nutritious and above all relevant catering; provided in a friendly and efficient environment with the interests of the pupils and parents at the core.

We always ensure that every school or college is appointed a person who is responsible for the day–to–day catering operations. Our founding partners, Lorraine Palmer and Kevin Howells, take overall responsibility for all our contracts and are often found in the kitchen keeping an ever watchful eye on operations and standards.

We will always work closely with you to maintain good quality, wholesome, nutritious and above all relevant catering; provided in a friendly and efficient environment with the interests of the pupils and parents at the core.

We always ensure that every school or college is appointed a person who is responsible for the day–to–day catering operations. Lorraine Palmer (Director) and Kevin Howells (Director) take over all responsibility for all our contracts and are often found in the kitchen keeping an ever watchful eye on operations and standards.

Our Team

Lorraine Palmer

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The Palmer half of the Palmer & Howells partnership, Lorraine can often be found on site talking to clients, staff and customers to ensure that the high standards we aspire to are achieved. Lorraine feels that the ‘back to the floor’ philosophy works well, so at times can be found in our kitchens with her whites on. This is also a reminder to the team that she is a trained chef! In her spare time, Lorraine enjoys walking, cycling and fine dining – Just don’t ask her what culinary delights she sampled in Vietnam!
Kevin Howells

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The other half of Palmer & Howells, Kevin is responsible for the sales and marketing as well as managing contracts. If there’s a technology or DIY requirement in the office it’s Kevin’s duty to attend to it (with varying degrees of success). As well as being the chef at home, Kevin enjoys coaching a youth football team and also flies light aircraft from Kemble airfield in Gloucestershire.
James Wronski

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Development Chef James is always on the lookout for the latest food trends, products and cooking techniques. James has been the driving force behind our ‘Chef of The Year’ competition and also our newly launched apprenticeship training scheme, Palmer & Howells Chefs’ Academy. James runs the company fantasy football league and enjoys spending time with his family.
Mike Berry

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Mike oversees our catering operations and has over 15 years experience in catering working in both large and small organisations. He also has a great deal of experience project managing new contract mobilisations having mobilised over 50 contracts for many clients around the country. A triathlon champion in his dreams, Mike is a keen cyclist and enjoys watching and taking part in a variety of other sports.
Sally Wildman

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Operations Manager Sally is also our training queen. With flashcards at the ready and interactive quizzes there is never a dull moment when she is around. Sally makes sure quality audits, customer journeys, HACCP audits and training files are up to date at our units. Funnily enough, Sally enjoys cooking and often treats us to her baked delights in the office.
Jason Carter

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After serving 7 years as a chef in the Royal Navy, I dived straight into contract catering. Up until 2014, I was in operations but was persuaded that because I like talking so much I should really be in sales! And so a new career started. I love running and keeping fit – I need to because I love food so much! My two children are my biggest achievement.
Stephen Drane

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Huge experience of mobilising large business including the first TGI Friday in the UK and 14 catering outlets at Longleat. I have been in education catering since 2000, working mainly in the independent sector, and I bring along a little eye for detail with me. The only time I will tell a lie is when I’m taking part in my biggest passion, barbel fishing. Honestly it was that big!